The delay in UPSERT_ENTITY invocation backend has been resolved.
Posted Oct 22, 2025 - 18:35 UTC
Update
The delay in Webhook invocations has been resolved.
Posted Oct 22, 2025 - 18:34 UTC
Update
The delay also affects actions and automations using webhook backend type. We continue to work on full resolution.
Posted Oct 22, 2025 - 18:03 UTC
Update
The issue has been fully resolved in the EU region. In the US region we are seeing delays in actions and automations using the UPSERT ENTITY backend, and are working toward full resolution.
Posted Oct 22, 2025 - 17:53 UTC
Monitoring
A fix for the issue has been implemented, and actions are being triggered. We are monitoring the system stability and performance.
Posted Oct 22, 2025 - 16:08 UTC
Update
We are continuing to work on a fix for this issue.
Posted Oct 22, 2025 - 15:07 UTC
Update
Our engineers have located the root cause of the issue, and are deploying a fix.
Posted Oct 22, 2025 - 14:16 UTC
Identified
We have identified an issue related to actions invocations, and are working on a fix.
Posted Oct 22, 2025 - 13:36 UTC
This incident affected: EU (Self-Service Actions, Automations) and US (Self-Service Actions, Automations).