[EU] Delay in global search queries
Identified - We have identified an issue with global search for new entities, at the moment global search for new entities might experience longer than usual delay until the search successfully returns the new entities as results.

Note that the fix is performed as part of a long-running background process, we will update when the issue has been resolved and all new entities are searchable using global search.
Jul 10, 2025 - 15:50 UTC

About This Site

This page outlines the status of different services offered by Port

Uptime over the past 90 days. View historical uptime.
EU Operational
90 days ago
99.99 % uptime
Today
Web UI ? Operational
90 days ago
99.95 % uptime
Today
Blueprints API ? Operational
90 days ago
100.0 % uptime
Today
Entities API ? Operational
90 days ago
100.0 % uptime
Today
Self-Service Actions ? Operational
90 days ago
100.0 % uptime
Today
Automations Operational
90 days ago
100.0 % uptime
Today
Scorecards ? Operational
90 days ago
100.0 % uptime
Today
Aggregations ? Operational
90 days ago
100.0 % uptime
Today
UI Global Entities Search Operational
90 days ago
100.0 % uptime
Today
Github App ? Operational
90 days ago
100.0 % uptime
Today
Bitbucket App ? Operational
90 days ago
100.0 % uptime
Today
Generic Webhook Operational
90 days ago
100.0 % uptime
Today
Audits ? Operational
90 days ago
100.0 % uptime
Today
RBAC ? Operational
90 days ago
100.0 % uptime
Today
Emails and Notifications ? Operational
90 days ago
100.0 % uptime
Today
Hosted Integrations Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
Web UI ? Operational
90 days ago
100.0 % uptime
Today
Blueprints API ? Operational
90 days ago
100.0 % uptime
Today
Entities API ? Operational
90 days ago
100.0 % uptime
Today
Self-Service Actions ? Operational
90 days ago
100.0 % uptime
Today
Automations Operational
90 days ago
100.0 % uptime
Today
Scorecards ? Operational
90 days ago
100.0 % uptime
Today
Aggregations ? Operational
90 days ago
100.0 % uptime
Today
UI Global Entities Search Operational
90 days ago
100.0 % uptime
Today
Github App ? Operational
90 days ago
100.0 % uptime
Today
Bitbucket App ? Operational
90 days ago
100.0 % uptime
Today
Generic Webhook Operational
90 days ago
100.0 % uptime
Today
Audits ? Operational
90 days ago
100.0 % uptime
Today
RBAC ? Operational
90 days ago
100.0 % uptime
Today
Emails and Notifications ? Operational
90 days ago
100.0 % uptime
Today
Hosted Integrations Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Live Demo ? Operational
90 days ago
100.0 % uptime
Today
Auth0 User Authentication Operational
Auth0 Management API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 14, 2025

No incidents reported today.

Jul 13, 2025
Internal backend infrastructure update
Completed - The scheduled maintenance has been completed.
Jul 13, 16:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 10:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 10, 05:24 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 9, 12:45 UTC
Scheduled - We will be upgrading internal infrastructure.
The API and all functionality will stay available, and no downtime is expected.

Organizations might encounter short delays in certain functionalities.
Jul 9, 12:44 UTC
Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

Unresolved incident: [EU] Delay in global search queries.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025
Global search index upgrade
Completed - The scheduled maintenance has been completed.
Jul 6, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 08:30 UTC
Scheduled - We will be performing a standard upgrade to the global search index in Port EU.

During this time, no impact on global search functionality is expected, and no user action is required
Jul 3, 17:20 UTC
Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025
New Outbound IPs for Port EU Tenant
Completed - The scheduled maintenance has been completed.
Jul 1, 08:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 08:00 UTC
Scheduled - To improve stability and align with AWS best practices, Port's EU tenant will start using two additional IP addresses for outbound requests triggering self-service actions and automations:
* 34.252.219.131
* 54.75.236.107
The existing IP (3.251.12.205) will remain in use.

If you currently use Port's Self-Service Actions or Automations feature in the EU tenant and you use an allowlist to enable inbound traffic, you must add the new IPs by July 1st, 2025 to avoid disruptions.
Jun 24, 12:23 UTC
Jun 30, 2025

No incidents reported.

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