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All flows seems back to normal","created_at":"2026-09-24T14:58:25.609Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-24T14:58:25.609Z","display_at":"2026-09-24T14:58:25.609Z","deliver_notifications":true,"tweet_id":null,"id":"lkx9zn9ms5hx","incident_id":"ykt9sjycw9rf","custom_tweet":null,"affected_components":[{"code":"y6rqfx29q58m","name":"EU - Web UI","old_status":"operational","new_status":"operational"},{"code":"0575m2qjgnfz","name":"EU - Blueprints API","old_status":"operational","new_status":"operational"},{"code":"pxsmwsj19br0","name":"EU - Entities API","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"We identified a suspected cause for the issue and applied remidiation.\n\nThe system is now recovering and we'll update again when we confirm full stability","created_at":"2026-09-24T14:46:23.939Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-24T14:46:23.939Z","display_at":"2026-09-24T14:46:23.939Z","deliver_notifications":true,"tweet_id":null,"id":"kgr1msq4kt78","incident_id":"ykt9sjycw9rf","custom_tweet":null,"affected_components":[{"code":"y6rqfx29q58m","name":"EU - 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Entities API","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Web UI","created_at":"2022-07-04T09:06:35.167Z","updated_at":"2026-09-24T14:46:23.865Z","position":1,"description":"The Port web interface, used as the frontend for all interaction with Port and the developer portal features","showcase":true,"start_date":"2022-02-28T00:00:00.000Z","id":"y6rqfx29q58m","page_id":"5ggpvtqq310z","group_id":"3cwnz8x8wpb8"},{"status":"operational","name":"Blueprints API","created_at":"2024-02-08T14:50:53.453Z","updated_at":"2026-09-24T14:46:23.882Z","position":2,"description":"The API responsible for blueprint CRUD operations","showcase":true,"start_date":"2022-04-30T21:00:00.000Z","id":"0575m2qjgnfz","page_id":"5ggpvtqq310z","group_id":"3cwnz8x8wpb8"},{"status":"operational","name":"Entities API","created_at":"2022-07-04T09:05:41.110Z","updated_at":"2026-09-24T14:46:23.898Z","position":3,"description":"The API responsible for entity CRUD operations","showcase":true,"start_date":"2022-03-21T22:00:00.000Z","id":"pxsmwsj19br0","page_id":"5ggpvtqq310z","group_id":"3cwnz8x8wpb8"}]},{"name":"Workflow execution latency","status":"resolved","created_at":"2026-09-17T20:06:06.602Z","updated_at":"2026-09-17T21:02:06.847Z","monitoring_at":"2026-09-17T20:38:34.025Z","resolved_at":"2026-09-17T21:02:06.831Z","impact":"minor","shortlink":"https://stspg.io/n9zx8rnbjdls","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-17T20:06:06.592Z","reminder_intervals":null,"id":"9ph2568bqgj8","page_id":"5ggpvtqq310z","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-17T21:02:06.831Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-17T21:02:06.831Z","display_at":"2026-09-17T21:02:06.831Z","deliver_notifications":true,"tweet_id":null,"id":"fp9rsgvkn7qr","incident_id":"9ph2568bqgj8","custom_tweet":null,"affected_components":[{"code":"7qygw6tf6329","name":"EU - 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We will provide updates as necessary.","created_at":"2026-09-15T08:00:07.481Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-15T08:00:07.481Z","display_at":"2026-09-15T08:00:07.481Z","deliver_notifications":false,"tweet_id":null,"id":"rp16spyd9qbc","incident_id":"w4sn5k7pkwmh","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We are performing scheduled maintenance on Port's backend infrastructure.\n\nNo interruptions to standard Port operations are expected.","created_at":"2026-09-10T11:51:35.967Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-10T11:51:35.967Z","display_at":"2026-09-10T11:51:35.967Z","deliver_notifications":false,"tweet_id":null,"id":"ttf4prxmt8nc","incident_id":"w4sn5k7pkwmh","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Generic Webhook Service Infrastructure Update","status":"completed","created_at":"2026-09-10T09:17:03.235Z","updated_at":"2026-09-14T10:50:10.407Z","monitoring_at":"2026-09-14T09:11:05.787Z","resolved_at":"2026-09-14T10:50:10.382Z","impact":"maintenance","shortlink":"https://stspg.io/yjyzlzn8g6ch","scheduled_for":"2026-09-14T08:00:00.000Z","scheduled_until":"2026-09-14T12:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-09-14T07:00:44.199Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-10T09:17:03.220Z","reminder_intervals":null,"id":"08mqy1m2gbzm","page_id":"5ggpvtqq310z","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-09-14T10:50:10.382Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-14T10:50:10.382Z","display_at":"2026-09-14T10:50:10.382Z","deliver_notifications":true,"tweet_id":null,"id":"tfbmz6drmvfl","incident_id":"08mqy1m2gbzm","custom_tweet":null,"affected_components":[{"code":"n9rdp12pys9p","name":"US - Generic Webhook","old_status":"under_maintenance","new_status":"operational"},{"code":"nqdjqyzw5j8z","name":"EU - Generic Webhook","old_status":"under_maintenance","new_status":"operational"}]},{"status":"verifying","body":"The infrastructure update has rolled out successfully across all regions. Our team is actively monitoring the systems to ensure everything is functioning as expected.","created_at":"2026-09-14T09:24:23.131Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-14T09:24:23.131Z","display_at":"2026-09-14T09:24:23.131Z","deliver_notifications":true,"tweet_id":null,"id":"ts7b3mcdcpgr","incident_id":"08mqy1m2gbzm","custom_tweet":null,"affected_components":[{"code":"n9rdp12pys9p","name":"US - Generic Webhook","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"nqdjqyzw5j8z","name":"EU - Generic Webhook","old_status":"under_maintenance","new_status":"under_maintenance"}]},{"status":"verifying","body":"Verification is currently underway for the maintenance items.","created_at":"2026-09-14T09:11:05.787Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-14T09:11:05.787Z","display_at":"2026-09-14T09:11:05.787Z","deliver_notifications":true,"tweet_id":null,"id":"n67z8s8rj5qz","incident_id":"08mqy1m2gbzm","custom_tweet":null,"affected_components":[{"code":"n9rdp12pys9p","name":"US - Generic Webhook","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"nqdjqyzw5j8z","name":"EU - Generic Webhook","old_status":"under_maintenance","new_status":"under_maintenance"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-09-14T08:00:09.562Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-14T08:00:09.562Z","display_at":"2026-09-14T08:00:09.562Z","deliver_notifications":true,"tweet_id":null,"id":"p47dhrfb2wlt","incident_id":"08mqy1m2gbzm","custom_tweet":null,"affected_components":[{"code":"n9rdp12pys9p","name":"US - Generic Webhook","old_status":"operational","new_status":"under_maintenance"},{"code":"nqdjqyzw5j8z","name":"EU - Generic Webhook","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-09-14T07:00:38.433Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-14T07:00:38.433Z","display_at":"2026-09-14T07:00:38.433Z","deliver_notifications":true,"tweet_id":null,"id":"q9wtxfkg3bcj","incident_id":"08mqy1m2gbzm","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will be undergoing scheduled maintenance to update the infrastructure for our Generic Webhook Service.\n\nDuring this window, the following actions will be impacted:\n\n1. Webhook management actions, such as new registrations, mapping changes, and webhook deletions, may not be saved.\n\n2. The \"Load/test latest event\" feature will not be available.  \n\nPlease note that event delivery and entity ingestion via the Generic Webhook will be working as usual. All existing webhooks will continue to trigger and send events normally throughout the maintenance period.","created_at":"2026-09-10T09:17:03.314Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-10T09:17:03.314Z","display_at":"2026-09-10T09:17:03.314Z","deliver_notifications":true,"tweet_id":null,"id":"1bf289yh82np","incident_id":"08mqy1m2gbzm","custom_tweet":null,"affected_components":[{"code":"n9rdp12pys9p","name":"US - Generic Webhook","old_status":"operational","new_status":"operational"},{"code":"nqdjqyzw5j8z","name":"EU - Generic Webhook","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Generic Webhook","created_at":"2024-10-12T14:16:04.916Z","updated_at":"2026-09-14T10:50:10.331Z","position":11,"description":null,"showcase":true,"start_date":"2022-10-01T21:00:00.000Z","id":"nqdjqyzw5j8z","page_id":"5ggpvtqq310z","group_id":"3cwnz8x8wpb8"},{"status":"operational","name":"Generic Webhook","created_at":"2024-12-01T09:20:46.872Z","updated_at":"2026-09-14T10:50:10.349Z","position":11,"description":null,"showcase":true,"start_date":"2023-12-31T22:00:00.000Z","id":"n9rdp12pys9p","page_id":"5ggpvtqq310z","group_id":"ry5rzy2hlxhl"}]},{"name":"Latency on Integration Sync","status":"resolved","created_at":"2026-09-10T18:16:44.027Z","updated_at":"2026-09-11T01:34:22.026Z","monitoring_at":"2026-09-10T18:30:08.083Z","resolved_at":"2026-09-11T01:34:22.011Z","impact":"minor","shortlink":"https://stspg.io/dzn8lg0mdp50","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-10T18:16:44.018Z","reminder_intervals":null,"id":"vzbs5440x3lr","page_id":"5ggpvtqq310z","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-11T01:34:22.011Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-11T01:34:22.011Z","display_at":"2026-09-11T01:34:22.011Z","deliver_notifications":true,"tweet_id":null,"id":"zsdw6gw7pvfl","incident_id":"vzbs5440x3lr","custom_tweet":null,"affected_components":[{"code":"b17ltv7hq9rh","name":"US - Entities API","old_status":"degraded_performance","new_status":"operational"},{"code":"d67v1n37b4nk","name":"US - Scorecards","old_status":"degraded_performance","new_status":"operational"},{"code":"n9rdp12pys9p","name":"US - Generic Webhook","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Additional fixes and resource increases have been applied since we moved to monitoring. This has reduced the lag, but processing is not yet fully caught up. We're continuing to actively work the issue and will share another update soon.","created_at":"2026-09-10T23:54:04.691Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-10T23:54:04.691Z","display_at":"2026-09-10T23:54:04.691Z","deliver_notifications":true,"tweet_id":null,"id":"c0hsmqrfcwk4","incident_id":"vzbs5440x3lr","custom_tweet":null,"affected_components":[{"code":"b17ltv7hq9rh","name":"US - Entities API","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"d67v1n37b4nk","name":"US - Scorecards","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"n9rdp12pys9p","name":"US - Generic Webhook","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2026-09-10T22:15:36.986Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-10T22:15:36.986Z","display_at":"2026-09-10T22:15:36.986Z","deliver_notifications":true,"tweet_id":null,"id":"930zd0pzl6dn","incident_id":"vzbs5440x3lr","custom_tweet":null,"affected_components":[{"code":"b17ltv7hq9rh","name":"US - Entities API","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"d67v1n37b4nk","name":"US - Scorecards","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"n9rdp12pys9p","name":"US - Generic Webhook","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2026-09-10T21:24:06.003Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-10T21:24:06.003Z","display_at":"2026-09-10T21:24:06.003Z","deliver_notifications":true,"tweet_id":null,"id":"7cd4x34h2czy","incident_id":"vzbs5440x3lr","custom_tweet":null,"affected_components":[{"code":"b17ltv7hq9rh","name":"US - Entities API","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"d67v1n37b4nk","name":"US - Scorecards","old_status":"operational","new_status":"degraded_performance"},{"code":"n9rdp12pys9p","name":"US - Generic Webhook","old_status":"operational","new_status":"degraded_performance"}]},{"status":"monitoring","body":"We've deployed a fix and taken several corrective actions. Early signs are positive, and we're now monitoring closely to confirm full recovery.","created_at":"2026-09-10T18:30:08.083Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-10T18:30:08.083Z","display_at":"2026-09-10T18:30:08.083Z","deliver_notifications":true,"tweet_id":null,"id":"kfqr8y86rv5b","incident_id":"vzbs5440x3lr","custom_tweet":null,"affected_components":[{"code":"b17ltv7hq9rh","name":"US - Entities API","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"The issue has been identified and a fix is being implemented.","created_at":"2026-09-10T18:18:42.525Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-10T18:18:42.525Z","display_at":"2026-09-10T18:18:42.525Z","deliver_notifications":true,"tweet_id":null,"id":"6r7fycby16qs","incident_id":"vzbs5440x3lr","custom_tweet":null,"affected_components":[{"code":"b17ltv7hq9rh","name":"US - Entities API","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are currently investigating this issue.","created_at":"2026-09-10T18:16:44.096Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-10T18:16:44.096Z","display_at":"2026-09-10T18:16:44.096Z","deliver_notifications":true,"tweet_id":null,"id":"zfbjjjm7l4gh","incident_id":"vzbs5440x3lr","custom_tweet":null,"affected_components":[{"code":"b17ltv7hq9rh","name":"US - Entities API","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Entities API","created_at":"2024-12-01T09:03:10.510Z","updated_at":"2026-09-11T01:34:21.970Z","position":3,"description":"The API responsible for entity CRUD operations","showcase":true,"start_date":"2023-12-31T22:00:00.000Z","id":"b17ltv7hq9rh","page_id":"5ggpvtqq310z","group_id":"ry5rzy2hlxhl"},{"status":"operational","name":"Scorecards","created_at":"2024-12-01T09:07:35.022Z","updated_at":"2026-09-11T01:34:21.984Z","position":6,"description":"Scorecard functionality support, including CRUD operations and querying scorecard status as part of entity reports","showcase":true,"start_date":"2023-12-31T00:00:00.000Z","id":"d67v1n37b4nk","page_id":"5ggpvtqq310z","group_id":"ry5rzy2hlxhl"},{"status":"operational","name":"Generic Webhook","created_at":"2024-12-01T09:20:46.872Z","updated_at":"2026-09-14T10:50:10.349Z","position":11,"description":null,"showcase":true,"start_date":"2023-12-31T22:00:00.000Z","id":"n9rdp12pys9p","page_id":"5ggpvtqq310z","group_id":"ry5rzy2hlxhl"}]},{"name":"Port Workflows integration action nodes fail to update node run status","status":"resolved","created_at":"2026-09-07T13:33:50.481Z","updated_at":"2026-09-07T15:11:47.632Z","monitoring_at":"2026-09-07T14:08:26.937Z","resolved_at":"2026-09-07T15:11:47.615Z","impact":"major","shortlink":"https://stspg.io/kt05zr1yx8c8","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-07T13:33:50.457Z","reminder_intervals":null,"id":"0cnt0k9p43gl","page_id":"5ggpvtqq310z","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-07T15:11:47.615Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-07T15:11:47.615Z","display_at":"2026-09-07T15:11:47.615Z","deliver_notifications":true,"tweet_id":null,"id":"0bbfgl8ld06k","incident_id":"0cnt0k9p43gl","custom_tweet":null,"affected_components":[{"code":"k9xfp6lj978r","name":"US - Self-Service Actions","old_status":"operational","new_status":"operational"},{"code":"gctnqyrnfyk3","name":"US - Automations","old_status":"operational","new_status":"operational"},{"code":"7qygw6tf6329","name":"EU - Self-Service Actions","old_status":"operational","new_status":"operational"},{"code":"v6cb9bvz37w1","name":"EU - Automations","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been deployed, and Ocean installations will gradually be updated to the fixed version. To get the fix faster, you can run a re-sync on the affected integration installation.","created_at":"2026-09-07T14:08:26.937Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-07T14:08:26.937Z","display_at":"2026-09-07T14:08:26.937Z","deliver_notifications":true,"tweet_id":null,"id":"cn31hfgfvnzw","incident_id":"0cnt0k9p43gl","custom_tweet":null,"affected_components":[{"code":"k9xfp6lj978r","name":"US - Self-Service Actions","old_status":"partial_outage","new_status":"operational"},{"code":"gctnqyrnfyk3","name":"US - Automations","old_status":"partial_outage","new_status":"operational"},{"code":"7qygw6tf6329","name":"EU - Self-Service Actions","old_status":"partial_outage","new_status":"operational"},{"code":"v6cb9bvz37w1","name":"EU - Automations","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"The issue has been identified and a fix is being implemented.","created_at":"2026-09-07T13:33:50.650Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-07T13:33:50.650Z","display_at":"2026-09-07T13:33:50.650Z","deliver_notifications":true,"tweet_id":null,"id":"b3qkw87s0zg1","incident_id":"0cnt0k9p43gl","custom_tweet":null,"affected_components":[{"code":"k9xfp6lj978r","name":"US - Self-Service Actions","old_status":"operational","new_status":"partial_outage"},{"code":"gctnqyrnfyk3","name":"US - Automations","old_status":"operational","new_status":"partial_outage"},{"code":"7qygw6tf6329","name":"EU - Self-Service Actions","old_status":"operational","new_status":"partial_outage"},{"code":"v6cb9bvz37w1","name":"EU - Automations","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Self-Service Actions","created_at":"2024-02-08T14:55:28.943Z","updated_at":"2026-09-17T21:02:06.780Z","position":4,"description":"Support for self-service actions CRUD operations, as well as triggering actions, updating action runs and ingesting action logs","showcase":true,"start_date":"2022-06-30T21:00:00.000Z","id":"7qygw6tf6329","page_id":"5ggpvtqq310z","group_id":"3cwnz8x8wpb8"},{"status":"operational","name":"Self-Service Actions","created_at":"2024-12-01T09:03:42.377Z","updated_at":"2026-09-07T14:08:26.885Z","position":4,"description":"Support for self-service actions CRUD operations, as well as triggering actions, updating action runs and ingesting action logs","showcase":true,"start_date":"2023-12-31T22:00:00.000Z","id":"k9xfp6lj978r","page_id":"5ggpvtqq310z","group_id":"ry5rzy2hlxhl"},{"status":"operational","name":"Automations","created_at":"2024-10-15T18:31:13.203Z","updated_at":"2026-09-17T21:02:06.798Z","position":5,"description":null,"showcase":true,"start_date":"2024-06-01T21:00:00.000Z","id":"v6cb9bvz37w1","page_id":"5ggpvtqq310z","group_id":"3cwnz8x8wpb8"},{"status":"operational","name":"Automations","created_at":"2024-12-01T09:07:16.349Z","updated_at":"2026-09-07T14:08:26.913Z","position":5,"description":null,"showcase":true,"start_date":"2023-12-31T00:00:00.000Z","id":"gctnqyrnfyk3","page_id":"5ggpvtqq310z","group_id":"ry5rzy2hlxhl"}]},{"name":"Integration data ingestion delays (partial degradation)","status":"resolved","created_at":"2026-09-03T09:52:09.954Z","updated_at":"2026-09-03T10:55:58.129Z","monitoring_at":"2026-09-03T10:41:36.344Z","resolved_at":"2026-09-03T10:55:58.112Z","impact":"major","shortlink":"https://stspg.io/g2mlqy9j06c5","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-03T09:52:09.937Z","reminder_intervals":null,"id":"d8768j27j288","page_id":"5ggpvtqq310z","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-03T10:55:58.112Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-03T10:55:58.112Z","display_at":"2026-09-03T10:55:58.112Z","deliver_notifications":true,"tweet_id":null,"id":"dsnjf2t7fc0f","incident_id":"d8768j27j288","custom_tweet":null,"affected_components":[{"code":"mjj1xxwj98b0","name":"US - Hosted Integrations","old_status":"operational","new_status":"operational"},{"code":"1kv1tftn4td2","name":"EU - Hosted Integrations","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-09-03T10:41:36.344Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-03T10:41:36.344Z","display_at":"2026-09-03T10:41:36.344Z","deliver_notifications":true,"tweet_id":null,"id":"fx58360fmg4t","incident_id":"d8768j27j288","custom_tweet":null,"affected_components":[{"code":"mjj1xxwj98b0","name":"US - Hosted Integrations","old_status":"partial_outage","new_status":"operational"},{"code":"1kv1tftn4td2","name":"EU - Hosted Integrations","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2026-09-03T09:53:20.955Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-03T09:53:20.955Z","display_at":"2026-09-03T09:53:20.955Z","deliver_notifications":true,"tweet_id":null,"id":"2bxtl3wkrhq8","incident_id":"d8768j27j288","custom_tweet":null,"affected_components":[{"code":"mjj1xxwj98b0","name":"US - Hosted Integrations","old_status":"operational","new_status":"partial_outage"},{"code":"1kv1tftn4td2","name":"EU - Hosted Integrations","old_status":"operational","new_status":"partial_outage"}]},{"status":"investigating","body":"Between 08:55–09:15 UTC, some integration resyncs experienced delayed or failed data ingestion in our production environments. Affected integrations may have shown partial or slower sync progress during this window.\n\nRecovery work is in progress and may cause additional short-term latency as we replay affected work.\nWe will update this page as we confirm recovery.","created_at":"2026-09-03T09:52:10.025Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-03T09:52:10.025Z","display_at":"2026-09-03T09:52:10.025Z","deliver_notifications":true,"tweet_id":null,"id":"vbljpyhwnqsl","incident_id":"d8768j27j288","custom_tweet":null,"affected_components":[{"code":"mjj1xxwj98b0","name":"US - Hosted Integrations","old_status":"operational","new_status":"operational"},{"code":"1kv1tftn4td2","name":"EU - Hosted Integrations","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Hosted Integrations","created_at":"2024-08-04T20:36:08.452Z","updated_at":"2026-09-03T10:41:36.294Z","position":15,"description":null,"showcase":true,"start_date":"2024-08-03T21:00:00.000Z","id":"1kv1tftn4td2","page_id":"5ggpvtqq310z","group_id":"3cwnz8x8wpb8"},{"status":"operational","name":"Hosted Integrations","created_at":"2024-12-01T09:22:08.073Z","updated_at":"2026-09-03T10:41:36.312Z","position":15,"description":null,"showcase":true,"start_date":"2023-12-31T22:00:00.000Z","id":"mjj1xxwj98b0","page_id":"5ggpvtqq310z","group_id":"ry5rzy2hlxhl"}]},{"name":"Ocean Integrations | Degradation in Integrations processing","status":"resolved","created_at":"2026-08-20T13:11:11.384Z","updated_at":"2026-08-20T13:51:24.958Z","monitoring_at":"2026-08-20T13:17:10.348Z","resolved_at":"2026-08-20T13:51:24.944Z","impact":"minor","shortlink":"https://stspg.io/3ws6szv78yw7","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-20T13:11:11.371Z","reminder_intervals":null,"id":"yjzwq2q6cswv","page_id":"5ggpvtqq310z","incident_updates":[{"status":"resolved","body":"A fix was deployed and the integrations data processing is stable","created_at":"2026-08-20T13:51:24.944Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-20T13:51:24.944Z","display_at":"2026-08-20T13:51:24.944Z","deliver_notifications":true,"tweet_id":null,"id":"b7fsz5qykwjm","incident_id":"yjzwq2q6cswv","custom_tweet":null,"affected_components":[{"code":"mjj1xxwj98b0","name":"US - Hosted Integrations","old_status":"partial_outage","new_status":"operational"},{"code":"1kv1tftn4td2","name":"EU - Hosted Integrations","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"The team has deployed a fix and monitoring the environment","created_at":"2026-08-20T13:17:10.348Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-20T13:17:10.348Z","display_at":"2026-08-20T13:17:10.348Z","deliver_notifications":true,"tweet_id":null,"id":"v9gf5nnlvgtf","incident_id":"yjzwq2q6cswv","custom_tweet":null,"affected_components":[{"code":"mjj1xxwj98b0","name":"US - Hosted Integrations","old_status":"partial_outage","new_status":"partial_outage"},{"code":"1kv1tftn4td2","name":"EU - Hosted Integrations","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are investigating reports of delayed or failed Ocean integration processing. Some resyncs and live events may be slower than usual or require retries. \n\nOur team has identified infrastructure instability and is working to restore stable processing. We are still investigating the underlying cause and will share updates as we learn more.\n\nWe apologize for the disruption and appreciate your patience.","created_at":"2026-08-20T13:11:11.486Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-20T13:11:11.486Z","display_at":"2026-08-20T13:11:11.486Z","deliver_notifications":true,"tweet_id":null,"id":"qgmx7jty1x2m","incident_id":"yjzwq2q6cswv","custom_tweet":null,"affected_components":[{"code":"mjj1xxwj98b0","name":"US - Hosted Integrations","old_status":"operational","new_status":"partial_outage"},{"code":"1kv1tftn4td2","name":"EU - Hosted Integrations","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Hosted Integrations","created_at":"2024-08-04T20:36:08.452Z","updated_at":"2026-09-03T10:41:36.294Z","position":15,"description":null,"showcase":true,"start_date":"2024-08-03T21:00:00.000Z","id":"1kv1tftn4td2","page_id":"5ggpvtqq310z","group_id":"3cwnz8x8wpb8"},{"status":"operational","name":"Hosted Integrations","created_at":"2024-12-01T09:22:08.073Z","updated_at":"2026-09-03T10:41:36.312Z","position":15,"description":null,"showcase":true,"start_date":"2023-12-31T22:00:00.000Z","id":"mjj1xxwj98b0","page_id":"5ggpvtqq310z","group_id":"ry5rzy2hlxhl"}]},{"name":"Global search infrastructure upgrade","status":"completed","created_at":"2026-08-06T14:27:23.262Z","updated_at":"2026-08-09T13:00:17.218Z","monitoring_at":null,"resolved_at":"2026-08-09T13:00:16.514Z","impact":"maintenance","shortlink":"https://stspg.io/59yfk9sjrgm1","scheduled_for":"2026-08-09T07:00:00.000Z","scheduled_until":"2026-08-09T13:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-08-09T06:00:48.114Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-08-06T14:27:23.246Z","reminder_intervals":null,"id":"3g0wc23xcy3l","page_id":"5ggpvtqq310z","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-08-09T13:00:16.514Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-09T13:00:16.514Z","display_at":"2026-08-09T13:00:16.514Z","deliver_notifications":true,"tweet_id":null,"id":"355j73238h91","incident_id":"3g0wc23xcy3l","custom_tweet":null,"affected_components":[{"code":"59k2c3mm1b8s","name":"EU - UI Global Entities Search","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"The global search upgrade in US has completed.\n\nThe global search upgrade in EU is in progress","created_at":"2026-08-09T09:40:17.047Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-09T09:40:17.047Z","display_at":"2026-08-09T09:40:17.047Z","deliver_notifications":true,"tweet_id":null,"id":"tqq52r9bv7v7","incident_id":"3g0wc23xcy3l","custom_tweet":null,"affected_components":[{"code":"s4vnsyw2g5vg","name":"US - UI Global Entities Search","old_status":"under_maintenance","new_status":"operational"},{"code":"59k2c3mm1b8s","name":"EU - UI Global Entities Search","old_status":"under_maintenance","new_status":"under_maintenance"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-08-09T07:00:14.372Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-09T07:00:14.372Z","display_at":"2026-08-09T07:00:14.372Z","deliver_notifications":true,"tweet_id":null,"id":"v7bxp930f0nv","incident_id":"3g0wc23xcy3l","custom_tweet":null,"affected_components":[{"code":"s4vnsyw2g5vg","name":"US - UI Global Entities Search","old_status":"operational","new_status":"under_maintenance"},{"code":"59k2c3mm1b8s","name":"EU - UI Global Entities Search","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-08-09T06:00:45.899Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-09T06:00:45.899Z","display_at":"2026-08-09T06:00:45.899Z","deliver_notifications":true,"tweet_id":null,"id":"b3xfg95kgv7v","incident_id":"3g0wc23xcy3l","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will be performing an infrastructure upgrade to our Global Search functionality.\n\nNo user action is required, no downtime is expected and Global Search is expected to continue to operate as expected during the maintenance","created_at":"2026-08-06T14:27:23.338Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-06T14:27:23.338Z","display_at":"2026-08-06T14:27:23.338Z","deliver_notifications":true,"tweet_id":null,"id":"scnvysrwsxt9","incident_id":"3g0wc23xcy3l","custom_tweet":null,"affected_components":[{"code":"s4vnsyw2g5vg","name":"US - UI Global Entities Search","old_status":"operational","new_status":"operational"},{"code":"59k2c3mm1b8s","name":"EU - UI Global Entities Search","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"UI Global Entities Search","created_at":"2024-08-07T09:44:27.499Z","updated_at":"2026-08-09T13:00:15.241Z","position":8,"description":null,"showcase":true,"start_date":"2022-08-31T21:00:00.000Z","id":"59k2c3mm1b8s","page_id":"5ggpvtqq310z","group_id":"3cwnz8x8wpb8"},{"status":"operational","name":"UI Global Entities Search","created_at":"2024-12-01T09:08:10.250Z","updated_at":"2026-08-09T09:40:17.002Z","position":8,"description":null,"showcase":true,"start_date":"2023-12-31T22:00:00.000Z","id":"s4vnsyw2g5vg","page_id":"5ggpvtqq310z","group_id":"ry5rzy2hlxhl"}]},{"name":"Elevated error rate in the API","status":"resolved","created_at":"2026-08-05T12:44:30.135Z","updated_at":"2026-08-05T17:08:18.356Z","monitoring_at":"2026-08-05T13:07:56.000Z","resolved_at":"2026-08-05T13:26:11.000Z","impact":"minor","shortlink":"https://stspg.io/9mpsgrqscbhf","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-05T13:07:56.000Z","reminder_intervals":null,"id":"t41f6n9v0m72","page_id":"5ggpvtqq310z","incident_updates":[{"status":"resolved","body":"All APIs look stable and fine. Marking as resolved.","created_at":"2026-08-05T13:26:11.406Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-05T17:07:40.248Z","display_at":"2026-08-05T13:26:11.000Z","deliver_notifications":true,"tweet_id":null,"id":"jrdsbgrq4v2f","incident_id":"t41f6n9v0m72","custom_tweet":null,"affected_components":[{"code":"1x4wbpk9w0cw","name":"US - Blueprints API","old_status":"operational","new_status":"operational"},{"code":"b17ltv7hq9rh","name":"US - Entities API","old_status":"operational","new_status":"operational"},{"code":"zb7x3570w699","name":"US - AI","old_status":"operational","new_status":"operational"},{"code":"0575m2qjgnfz","name":"EU - Blueprints API","old_status":"operational","new_status":"operational"},{"code":"pxsmwsj19br0","name":"EU - Entities API","old_status":"operational","new_status":"operational"},{"code":"jtl4bzgyb3t4","name":"EU - AI","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Seems like the AI is working well now. \nStill monitoring before marking it as resolved.","created_at":"2026-08-05T13:17:52.815Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-05T17:06:23.598Z","display_at":"2026-08-05T13:17:52.000Z","deliver_notifications":true,"tweet_id":null,"id":"1h66spsw153p","incident_id":"t41f6n9v0m72","custom_tweet":null,"affected_components":[{"code":"1x4wbpk9w0cw","name":"US - Blueprints API","old_status":"operational","new_status":"operational"},{"code":"b17ltv7hq9rh","name":"US - Entities API","old_status":"operational","new_status":"operational"},{"code":"zb7x3570w699","name":"US - AI","old_status":"degraded_performance","new_status":"operational"},{"code":"0575m2qjgnfz","name":"EU - Blueprints API","old_status":"operational","new_status":"operational"},{"code":"pxsmwsj19br0","name":"EU - Entities API","old_status":"operational","new_status":"operational"},{"code":"jtl4bzgyb3t4","name":"EU - AI","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"The APIs look good.","created_at":"2026-08-05T13:07:56.978Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-05T17:08:18.260Z","display_at":"2026-08-05T13:07:56.000Z","deliver_notifications":true,"tweet_id":null,"id":"gvh4zb2dq269","incident_id":"t41f6n9v0m72","custom_tweet":null,"affected_components":[{"code":"1x4wbpk9w0cw","name":"US - Blueprints API","old_status":"degraded_performance","new_status":"operational"},{"code":"b17ltv7hq9rh","name":"US - Entities API","old_status":"degraded_performance","new_status":"operational"},{"code":"zb7x3570w699","name":"US - AI","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"0575m2qjgnfz","name":"EU - Blueprints API","old_status":"degraded_performance","new_status":"operational"},{"code":"pxsmwsj19br0","name":"EU - Entities API","old_status":"degraded_performance","new_status":"operational"},{"code":"jtl4bzgyb3t4","name":"EU - AI","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"We are continuing to work on a fix for this issue.","created_at":"2026-08-05T12:47:04.312Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-05T12:47:04.312Z","display_at":"2026-08-05T12:47:04.312Z","deliver_notifications":true,"tweet_id":null,"id":"n0rr6kr554xn","incident_id":"t41f6n9v0m72","custom_tweet":null,"affected_components":[{"code":"1x4wbpk9w0cw","name":"US - Blueprints API","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"b17ltv7hq9rh","name":"US - Entities API","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"zb7x3570w699","name":"US - AI","old_status":"operational","new_status":"degraded_performance"},{"code":"0575m2qjgnfz","name":"EU - Blueprints API","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"pxsmwsj19br0","name":"EU - Entities API","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"jtl4bzgyb3t4","name":"EU - AI","old_status":"operational","new_status":"degraded_performance"}]},{"status":"identified","body":"The issue has been identified and a fix is being implemented.","created_at":"2026-08-05T12:44:30.276Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-05T12:44:30.276Z","display_at":"2026-08-05T12:44:30.276Z","deliver_notifications":true,"tweet_id":null,"id":"pzzl1c34cl98","incident_id":"t41f6n9v0m72","custom_tweet":null,"affected_components":[{"code":"1x4wbpk9w0cw","name":"US - Blueprints API","old_status":"operational","new_status":"degraded_performance"},{"code":"b17ltv7hq9rh","name":"US - Entities API","old_status":"operational","new_status":"degraded_performance"},{"code":"0575m2qjgnfz","name":"EU - Blueprints API","old_status":"operational","new_status":"degraded_performance"},{"code":"pxsmwsj19br0","name":"EU - Entities API","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Blueprints API","created_at":"2024-02-08T14:50:53.453Z","updated_at":"2026-09-24T14:46:23.882Z","position":2,"description":"The API responsible for blueprint CRUD operations","showcase":true,"start_date":"2022-04-30T21:00:00.000Z","id":"0575m2qjgnfz","page_id":"5ggpvtqq310z","group_id":"3cwnz8x8wpb8"},{"status":"operational","name":"Blueprints API","created_at":"2024-12-01T09:02:51.705Z","updated_at":"2026-08-05T13:07:56.913Z","position":2,"description":"The API responsible for blueprint CRUD operations","showcase":true,"start_date":"2023-12-31T22:00:00.000Z","id":"1x4wbpk9w0cw","page_id":"5ggpvtqq310z","group_id":"ry5rzy2hlxhl"},{"status":"operational","name":"Entities API","created_at":"2022-07-04T09:05:41.110Z","updated_at":"2026-09-24T14:46:23.898Z","position":3,"description":"The API responsible for entity CRUD operations","showcase":true,"start_date":"2022-03-21T22:00:00.000Z","id":"pxsmwsj19br0","page_id":"5ggpvtqq310z","group_id":"3cwnz8x8wpb8"},{"status":"operational","name":"Entities API","created_at":"2024-12-01T09:03:10.510Z","updated_at":"2026-09-11T01:34:21.970Z","position":3,"description":"The API responsible for entity CRUD operations","showcase":true,"start_date":"2023-12-31T22:00:00.000Z","id":"b17ltv7hq9rh","page_id":"5ggpvtqq310z","group_id":"ry5rzy2hlxhl"},{"status":"operational","name":"AI","created_at":"2026-03-24T12:04:50.458Z","updated_at":"2026-08-05T13:17:52.760Z","position":17,"description":null,"showcase":true,"start_date":"2026-03-05T00:00:00.000Z","id":"jtl4bzgyb3t4","page_id":"5ggpvtqq310z","group_id":"3cwnz8x8wpb8"},{"status":"operational","name":"AI","created_at":"2026-03-24T12:05:28.874Z","updated_at":"2026-08-05T13:17:52.780Z","position":17,"description":null,"showcase":true,"start_date":"2026-03-05T00:00:00.000Z","id":"zb7x3570w699","page_id":"5ggpvtqq310z","group_id":"ry5rzy2hlxhl"}]}]
}